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Last updated 15 March 2020

For more information about DASP:

  • visit
  • contact us by phone  
    • on 13 10 20 between 8.00am and 6.00pm Monday to Friday if you are in Australia
    • on +61 2 6216 1111 between 8.00am and 5.00pm Monday to Friday (Australian Eastern Standard Time or Eastern Daylight-saving Time) and ask to speak to Superannuation enquiries if you are outside Australia
    • if you don't speak English well and need help from the ATO, phone the Translating and Interpreting Service on 13 14 50
    • if you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS) on the numbers listed below:  
      • TTY users, phone 13 36 77, and ask for ATO number you need
      • Speak and listen (Speech-to-speech relay) users, phone 1300 555 727 and ask for the ATO number you need
  • email us at  
    • If you email us, you should provide your:
  • full name
  • date of birth
  • email address and telephone number
  • passport country
  • passport number
  • tax file number (TFN) – this is optional; however supplying it assists in locating your account and processing your request
  • last Australian address
  • super fund name (if known)

Note: Email is an unsecure channel and may take up to 28 days for you to receive a response.

  • write to us at:

    Australian Taxation Office
    PO Box 3100
    Penrith  NSW  2740
  • Visit Department of Home AffairsExternal Link – for more information about visa cancellation and Certification of Immigration Status.