System maintenance
Pre-fill functionality unavailable
Pre-fill functionality will be unavailable from Friday 3 May 11.30pm to Monday 6 May 7.00am AEST for essential maintenance in preparation for tax time. The practitioner lodgment service (PLS) pre-fill will still be available outside of the scheduled maintenance.
Weekly system maintenance
ATO online systems may be impacted in part or in full for scheduled weekly maintenance at the following times.
Weekly systems release; start and finish times
Start time
|
End time
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Tuesday 11.30pm AEST
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Wednesday 7.00am AEST
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Thursday 11.30pm AEST
|
Friday 7.00am AEST
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Saturday 11.30pm AEST
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Sunday 7.00am AEST
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Quarterly major systems release
ATO online systems may be impacted in part or in full for major systems release at the following times.
Quarterly major systems release; start and finish times
Start time
|
End time
|
Friday 21 June 11.30pm AEST
|
Monday 24 June 7.00am AEST
|
Monthly system maintenance
ATO online systems may be impacted in part or in full for monthly maintenance at the following times.
Monthly system maintenance; start and finish times
Start time
|
End time
|
Saturday 4 May 9.00pm AEST
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Sunday 5 May 9.00am AEST
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Saturday 1 June 9.00pm AEST
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Sunday 2 June 9.00am AEST
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Saturday 3 August 10.00pm AEST
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Sunday 4 August 10.00am AEST
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Saturday 7 September 10.00pm AEST
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Sunday 8 September 10.00am AEST
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Saturday 5 October 10.00pm AEST
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Sunday 6 October 10.00am AEDT
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Saturday 2 November 10.00pm AEDT
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Sunday 3 November 10.00am AEDT
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Saturday 7 December 10.00pm AEDT
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Sunday 8 December 10.00am AEDT
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ATO online systems
List of ATO online systems:
- ato.gov.au
- ATO app (some features)
- ATO Online services for Agents (Public Beta)
- ATO Online services for Individuals and Sole Traders
- ATO Online services for non-residents
- AUSid
- Australian Business Register
- BAS Agent Portal
- Business Portal
- Bulk Data Exchange
- Data Transfer Facility
- Departing Australia Superannuation Payment
- EmployerTick
- Progress of Return
- Practitioner lodgment service
- Single Touch Payroll
- Small Business Superannuation Clearing House
- Standard Business Reporting
- SuperTick
- Tax Agent Portal.
See also:
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Troubleshooting, Technical help and Performance Dashboards
Troubleshooting – if you are experiencing a system issue or error message.
Technical HelpdeskExternal Link – assistance with technical log-on, connection, firewall and Virtual Private Network (VPN) issues.
Tax Agent Portal DashboardExternal Link and BAS Agent Portal DashboardExternal Link – availability and performance of Tax Agent and BAS Agent Portal.
Practitioner lodgment service dashboardExternal Link – availability and performance of the practitioner lodgment service.
Superannuation DashboardExternal Link – availability and performance of superannuation enabling service.
Staying informed
Subscribe to email updates to be alerted when this page is updated.
Subscribe to Tax professionals alerts to receive email or SMS notification for unplanned portal, ELS or PLS maintenance windows and functionality issues.
Follow us on FacebookExternal Link or TwitterExternal Link – for updates and reminders of major system maintenance.
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This page contains information about planned maintenance windows and how to be alerted.