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Technical support

Get help and support for common errors and known issues with online services.

Last updated 14 June 2023

Troubleshooting common errors and issues
Check what you can do to troubleshoot common errors and issues you may experience when accessing our online services.

Troubleshooting for businesses and tax practitioners
Check if your error or system issue is a known issue and what you can do to resolve the problem.

Minimum system requirements
Find out if there are system requirements you need to meet to use our online services.

Online services help
If you are having trouble accessing or using our online services.

Help and support for online services - individuals
Technical support for ATO online services, the ATO app, myTax and applying for a TFN using myGovID.

This page contains updates on the availability of ATO systems for businesses and tax practitioners.

Check the minimum system requirements for using our online services.

If you're having trouble with our online services we can support you.

Check what you can do to troubleshoot common errors and issues you may experience when accessing our online services.

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