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  • Technical support

    If you are having trouble accessing or using our online services, check our troubleshooting for common errors and known system issues.

    On this page:

    Troubleshooting

    If you're and individual or sole trader having trouble accessing or using our online services, myTax or the ATO app, refer to.

    If you are a tax professional or business entity having trouble accessing or using our online services, refer to:

    If you are still having trouble after checking for common errors and known system issues, see Online services help.

    Technical information

    For general technical support and information on meeting our recommended minimum system requirements, see:

    Last modified: 26 May 2021QC 40959