Support in difficult times
We are committed to providing support to people during crisis events and difficult times.
Whether you are affected by COVID-19, a natural disaster, mental health issues, family and domestic violence, financial hardship, serious illness, or family tragedy, we can help.
For information on support for people affected by the recent floods, see flood support.
In this section
Tax and super support in difficult times
Get more time to lodge and pay, help to reconstruct your tax records, or early access to your money.
Natural disaster support
Find support following a natural disaster event, such as bushfire, cyclone, drought, flood, and storm.
Personal crisis support
Help during mental health and wellbeing struggles, family and domestic violence, hardship, or death.
Support from other agencies
Access payments, grants and help from other agencies, and what to report in your tax return.
Talk to us in difficult times
How to contact us during a disaster event, personal crisis, or other emergency.
Find the latest information and tailored support during COVID-19 (novel coronavirus).
Support to lodge and pay
Help when unexpected life events make it hard to pay your tax and super.
Verify or report a scam
What to do if you get a phone call, text message or email that you're not sure is genuine.
Authorised by the Australian Government, Canberra.
Find out about support if you are affected by a natural disaster or crisis of any kind and how we can help you during difficult times.