Commitments and reporting

An overview of how we operate as the government's principal revenue collection agency.

Our annual report is the main way we report to parliament, but we also report to several parliamentary committees.

Find out how we work cooperatively with our scrutineers to support their reviews, audits and investigations.

Read about our commitments to you, what we ask of you and options if you are not satisfied under our Charter.

Our service commitments assure ourselves and the community that our services are consistently a high standard.

We intend to be fair and professional and to maintain strict standards of confidentiality in accordance with the law.

Initiatives in place to build and support a diverse and inclusive workplace.

Access information about our reporting commitments, including Freedom of information requests and privacy notices.