Practice Statement Law Administration

PS LA 2011/17

SUBJECT: Debt relief
PURPOSE: To provide guidance on debt relief situations including:

the Commissioner's power to grant individual taxpayers release from their obligation to pay certain tax-related liabilities, and
the Commissioner's power to not pursue the recovery of tax debts in certain situations
the Finance Minister's power to waive a tax debt

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FOI status: may be released
TABLE OF CONTENTS Paragraph
SCOPE
1
TERMS USED
3
STATEMENT
4
A - RELEASE FROM PAYMENT OF SOME TAX DEBTS
Release application
Releasable liability
Release decision - determining serious hardship
Income/outgoing tests
Assets/liabilities tests
Other factors
The Commissioner's decision
Partial release - allocation of credit
General interest charge
Judgment interest and costs
Applications without merit
Disputed release decisions
Credit entitlements
Further release applications
B - DECIDING NOT TO PURSUE RECOVERY OF TAX DEBTS
Irrecoverable at law
Uneconomical to pursue
No assets/funds
Re-raising debts
C. WAIVER OF TAX DEBTS
Waiver application

This law administration practice statement is issued under the authority of the Commissioner and must be read in conjunction with Law Administration Practice Statement PS LA 1998/1. ATO personnel, including non ongoing staff and relevant contractors, must comply with this law administration practice statement, unless doing so creates unintended consequences or is considered incorrect. Where this occurs, ATO personnel must follow their business line's escalation process.

Taxpayers can rely on this law administration practice statement to provide them with protection from interest and penalties in the way explained below. If a statement turns out to be incorrect and taxpayers underpay their tax as a result, they will not have to pay a penalty. Nor will they have to pay interest on the underpayment provided they reasonably relied on this law administration practice statement in good faith. However, even if they don't have to pay a penalty or interest, taxpayers will have to pay the correct amount of tax provided the time limits under the law allow it.

SCOPE

1. This practice statement provides guidelines for the provision of debt relief where a taxpayer has applied to have a tax debt waived or has applied for release from their obligation to pay certain tax-related liabilities. Guidance is also provided on the Commissioner's powers not to pursue the recovery of a tax debt and the factors that are considered and the actions undertaken before such a decision is made.

2. The decisions and actions taken by tax officers in relation to the provision of debt relief must be consistent with both the law and the commitments made by the ATO in the Taxpayers' Charter. Tax officers are also expected to follow Corporate Management Practice Statement PS CM 2007/01 Respecting clients' rights of review.

TERMS USED

3. The following terms are used in this practice statement:

Applications without merit - are applications for release, release objections or release appeals that:

have been lodged to delay recovery proceedings
disclose considerable assets or other information such that the person's alleged inability to pay is contrary to the matter disclosed, or

are second or subsequent applications where there is no change to the person's circumstances.
Disputed debt - is a term used for the purposes of this practice statement to describe a tax-related liability which is the subject of an objection, a tribunal review or an appeal. In this context, 'disputed debt' also includes other related components that may arise from the making of the assessment increasing the liability of the taxpayer to tax. These related components include administrative penalties and the general interest charge (GIC) and shortfall interest charge (SIC) accrued on the disputed debt.
Releasable liabilities - are liabilities to which the release provisions apply and are described in subsection 340-5(10) of Schedule 1 to the Taxation Administration Act 1953 (TAA).
Tax debt - a primary tax debt or a secondary tax debt: see section 8AAZA of the TAA.
Tax-related liability - is a term used to describe any pecuniary liability to the Commonwealth arising directly under a taxation law (including a liability the amount of which is not yet due and payable) that is administered by the Commissioner - see subsection 255-1(1) of Schedule 1 to the TAA. It thus encompasses all types of taxes, penalties, additional charges for late payment, (including amounts previously defined under the Income Tax Assessment Act 1936 as 'tax' and under the Superannuation Guarantee (Administration) Act 1992 as 'superannuation guarantee charge'). A table which lists the tax-related liabilities is found in section 250-10 of Schedule 1 to the TAA.
Waiver - is a special concession granted to a person or organisation by the Finance Minister that extinguishes a debt owed to the Commonwealth. The debt is completely forgiven and can no longer be recovered: see section 63 of the Public Governance, Performance and Accountability Act 2013 (PGPA Act).

STATEMENT

A. RELEASE FROM PAYMENT OF SOME TAX DEBTS

4. Division 340 of Schedule 1 to the TAA provides for an individual or the trustee of the estate of a deceased person to be released from paying certain liabilities if payment of the liability will cause serious hardship for the individual or dependants of the deceased. The person's application must be in the approved form which is available on the ATO external website at ato.gov.au. A link to this form is provided in the 'Other references' section at the end of this practice statement. The onus is on the applicant to furnish sufficient information to satisfy the ATO that payment of the liabilities would entail serious hardship and that release would be appropriate.

5. Section 340-10 of Schedule 1 to the TAA describes the types of liabilities from which an eligible person may apply to be released.

6. The liabilities to which the release provisions apply are:

income tax
a pay as you go (PAYG) instalment
fringe benefits tax
a fringe benefits tax instalment
Medicare levy
Medicare levy surcharge
withholding tax (as at section 128B of the Income Tax Assessment Act 1936 (ITAA 1936))
mining withholding tax (as at section 128V of the ITAA 1936)
managed investment trust withholding tax (as at section 840-805 of the Income Tax Assessment Act 1997 (ITAA 1997)), and
interest amounts under section 102AAM of the ITAA 1936.

A person can also apply for release from the penalties and charges associated with the above liabilities, including:

additional tax, for example, sections 93 or 112B or Part VIII of the Fringe Benefits Tax Assessment Act 1986
an administrative penalty in relation to fringe benefits tax or income tax (as at Part 4-25 of Schedule 1 to the TAA and includes failure to lodge penalty relating to lodgment of income tax returns)
the GIC, for example, section 5-15 in the ITAA 1997, sections 45-80 or 45-620 of Schedule 1 to the TAA, former sections 163AA or 170AA, former subsections 204(3) or 221AZMAA(1) of the ITAA 1936, and/or
the SIC.

7. Liabilities to which the release provisions do not apply include:

amounts which have been incorrectly refunded or overpaid such as incorrect refunds or overpayments arising from administrative errors (also referred to as 'non-tax' debts)
amounts of tax instalment deductions, prescribed payments, reportable payments or PAYG withholding that have not been remitted or paid to the Commissioner
interest on judgment costs
legal costs
provisional tax, quarterly provisional tax and instalments of provisional tax
instalments of company tax
sales tax
indirect taxes (goods and services tax (GST), deferred GST, wine equalisation tax, luxury car tax)
excess contributions tax (excess concessional contributions tax, excess non-concessional contributions tax)
higher education contributions
student financial supplement scheme
court imposed fines and costs, including reparation orders
director liabilities arising under former Division 9 of Part VI of the ITAA 1936 and director penalties arising under Division 269 of Schedule 1 of the TAA
pre-sequestration debts
any debts raised by the superannuation provisions in the:

-
Superannuation Contributions Tax (Assessment and Collection) Act 1997
-
Superannuation Contributions Tax (Members of Constitutionally Protected Funds) Assessment and Collection Act 1997
-
Superannuation Guarantee (Administration) Act 1992, or
-
Termination Payments Tax (Assessment and Collection) Act 1997

debts resulting from overpayments or advances of grants resulting under the Diesel and Alternative Fuels Grants Scheme Act 1999
debts resulting from overpayments or advances of grants resulting under Product Grants and Benefits Administration Act 2000
debts resulting from overpayments of credits under the Fuel Tax Act 2006, and
failure to lodge penalty related to lodgment of activity statements.

Release application

8. Under subsection 340-5(3) of Schedule 1 to the TAA, the only taxpayers eligible for release from particular tax liabilities are individuals or trustees of the estate of deceased individuals.

9. A person has a right to apply for release on the basis of hardship. Where the debt is an eligible debt (see paragraph 6 of this practice statement) and it is believed that the application will have a reasonable prospect of success (see paragraphs 23 to 28 of this practice statement), an application for release should be lodged.

10. A person should apply for release on the form approved by the Commissioner and attach all requested information so that the ATO can make a proper decision.

11. The ATO may require a person to supply further information or answer questions that would be relevant for the consideration of the application for release. Where that further information is not supplied and/or the application for release is incomplete, provided there are no reasonable grounds for failing to supply the further information, for example, where the person is sick and others are unable to supply the information on the person's behalf, the application may not be considered and the application form may be returned to the person on the basis of paragraph 388-50(1)(c) of Schedule 1 to the TAA.

12. If the person wishes the ATO to further consider an application for release they should submit an application form with all the information required. Meanwhile, normal action to recover the debt may be continued.

13. Generally, when considering an application for release, the ATO requires that income tax and activity statement lodgments are up to date. This is because an assessment may result in a refund that could reduce the debt. Alternatively, the assessment may result in additional debt the ATO should consider for release. When actioning the application for release, the ATO will check the lodgments. Where there are outstanding returns and/or statements and there are no reasonable grounds for failing to lodge, the application for release may not be considered and the application form may be returned to the person on the basis of paragraph 388-50(1)(c) of Schedule 1 to the TAA.

14. If the person wishes the ATO to further consider an application for release they should submit an application form with all the outstanding lodgments. Meanwhile, action to recover the debt may be continued.

15. Where there is a disputed debt, the final liability of the person is not certain and the consequential hardship implications are unclear. In these circumstances the application may be held, the person will be notified accordingly and the application will be considered once the dispute has been resolved. Alternatively, depending on the circumstances the application for release may not be considered and the application form may be returned to the person on the basis of paragraph 388-50(1)(c) of Schedule 1 to the TAA.

16. Once the dispute is finalised, if the person wishes the ATO to consider the application, they should resubmit an application form. Meanwhile, action to recover the debt may be continued. (Refer to Law Administration Practice Statement PS LA 2011/4 Recovering disputed debts.)

17. Unresolved insurance, compensation or damages claims make it difficult to properly evaluate a person's true longer-term position. Therefore, the ATO will generally not consider an application for release until the claims are resolved, and the application form may be returned to the person on the basis of paragraph 388-50(1)(c) of Schedule 1 to the TAA.

18. Once these claims are finalised, if the person wishes the ATO to consider the application, they should again submit an application form. Meanwhile, action to recover the debt may be continued.

19. Applications for release may be regarded as warranting a decision to defer recovery during the time in which the application remains undetermined. In certain circumstances, such as where the facts of the case indicate a risk to recovery action or where the application for release is considered to be frivolous or without merit (see paragraph 44 of this practice statement), the deferral of recovery action is not appropriate.

20. In cases where the person dies after lodgment of an application for release, the application lapses. The trustee of the estate of the deceased person may lodge an application for release if payment of the amount of the releasable liabilities would cause serious hardship for the dependants of the deceased person.

Releasable liability

21. In order to determine the amount of releasable liability, the ATO may need to determine which of a person's liabilities have been paid. This will require payments to be matched against particular tax liabilities that existed at the time of the payment.

22. It should not be assumed that payments would be applied on a pro-rata basis across outstanding liabilities. A person would be expected to remit to the ATO amounts collected on behalf of the ATO (for example, tax withheld from employees' wages and GST), before paying their own personal liabilities (for example, their own PAYG instalments). ATO's policy for allocating credits is described in Law Administration Practice Statement PS LA 2011/20 Payment and credit allocation.

Release decision - determining serious hardship

23. It is recognised that the payment of tax may require a degree of restraint in regard to expenditure on other goods or services. However, payment of tax at the prescribed rate will not usually create a situation of serious hardship. In some circumstances, however, financial losses or other adverse factors may limit a person's capacity to pay to such an extent that the impact of payment of the tax will amount to serious hardship.

24. Section 340-5 of Schedule 1 to the TAA allows the Commissioner to release certain liabilities due to serious hardship. The term 'serious hardship' is not defined at law and must be given its ordinary meaning. The ATO applies several tests to determine whether serious hardship exists. The object of the tests is to determine whether the consequences of paying the tax would be so burdensome that the person would be deprived of what are considered necessities according to normal community standards.

25. Serious hardship would be considered to exist where payment of a tax liability would result in the person being left without the means to afford food, clothing, medical supplies, accommodation, education for children and other basic requirements at a reasonable level. On the other hand, elements of hardship may be regarded as marginal or minor rather than serious, if the consequences of payment of the tax are seen, for example, as a limitation of social activities or entertainment, or loss of access to goods or services of a more discretionary nature.

26. As a first step in considering an application for release, the ATO must determine the person or persons to be included in the assessment of serious hardship factors. The assessment of serious hardship is not limited only to the person's present circumstances. The person's future ability to provide food and clothing, for family members or others for whom the person has responsibility may also be considered.

27. Conversely, although a person's immediate situation may suggest inability to meet the combined total of the tax debt and family expenditures, that factor will not indicate serious hardship if the income or asset positions of other members of the family suggest that the person cannot reasonably be regarded as responsible for all relevant outgoings. For example, the separate earnings, allowances or benefits received by other family members may be relevant to an assessment of the person's overall financial circumstances.

28. Subject to the general considerations above, the steps by which the ATO evaluates the merits of individual serious hardship cases can be addressed in three segments:

income/outgoing tests
assets/liabilities tests, and
other factors.

Income/outgoing tests

29. These tests are concerned with quantifying the person's capacity to meet the tax liability from their current income. The tests in sequence are:

(i)
What is the person's capacity to pay, based on the income and outgoings provided in the application or supporting documents and what net income remains after deducting total outgoings from total income?
(ii)
Does the ATO accept that the income and outgoings stated are accurate and that the outgoings are necessary, or is there scope to increase the net income available or to reduce outgoings to meet the tax debt without undermining the person's ability to maintain a reasonable standard of living?
(iii)
If there is a margin by which available income exceeds reasonable outgoings, is it sufficient to allow the liability to be met within an acceptable time frame?

30. In relation to the second test in subparagraph 29(ii) of this practice statement, evidence that suggests a person incurs above-average expenditure on food, clothing or services, a high level of private travel or entertainment expenses, or payments for leisure goods such as caravans, boats and higher-priced motor vehicles would usually lead the ATO to a conclusion that capacity to pay exists. Within this test, the ATO also seeks to determine whether there is discretionary expenditure that could be reduced or deferred to improve capacity to pay the tax debt.

31. For the purposes of the third test in subparagraph 29(iii) of this practice statement, the ATO generally takes a two to three year payment span as an initial yardstick. Capacity to pay at a limited rate which would not see the debt cleared in two to three years would be a factor indicating that granting of partial release may be appropriate.

Assets/liabilities tests

32. These tests are concerned primarily with determining whether the person's equity in assets indicates capacity to pay the tax debt. As a secondary consideration, the ATO may also need to address whether the acquisition of assets has unreasonably been put ahead of meeting tax liabilities.

33. There are several types of assets which the ATO would generally regard as normal and reasonable possessions, and which would not be expected to be surrendered or sold to meet revenue debts. Subject to the proviso that values are modest rather than extravagant, those assets include:

ownership of, or equity in, a residential property which is the person's home
a motor vehicle
furniture and household goods
tools of trade, and
cash on hand or bank balance sufficient to meet outgoings for necessities or other reasonable expenditures, for example, funds put aside by aged persons to cover funeral expenses.

34. Other assets such as caravans (except where a caravan serves as the person's residence), holiday homes, luxury motor vehicles, boats, substantial life assurance or annuity entitlements, shares and other investments will generally be regarded by the ATO as indicating capacity to pay, through either disposal or use as security for borrowings, without involving serious hardship.

35. Generally, the ATO would also need to be satisfied that assets have been valued realistically, and liabilities are accurately recorded. Where doubts arise in relation to these aspects, the ATO may seek clarification of the basis of valuation, or of other information. However, certified valuations from professional valuers will not normally be required.

36. In relation to liabilities, in some cases the ATO will consider whether deferment or rescheduling of a person's commitments is a viable option. Where a person's asset position indicates untapped borrowing capacity, the likely quantum of repayments arising will, in turn, have a bearing on the outcome of the income/outgoings tests discussed earlier.

Other factors

37. Apart from the financial factors discussed in preceding paragraphs, the ATO may consider additional factors when evaluating cases. Some could have a bearing on the ATO's decision while others, though offered as grounds warranting release, may not be relevant.

38. If the ATO decides that payment of a releasable liability (see paragraph 6 of this practice statement) will cause serious hardship, the next step in the decision making process is to decide whether or not to grant a release. If serious hardship is established, the ATO is not bound to grant release (Corlette v. Mackenzie 96 ATC 4502; (1996) 32 ATR 667). Nevertheless, it is clear that the ATO is obliged to act reasonably and responsibly, and should not act arbitrarily or capriciously. Examples of situations in which the ATO may decide against granting release, even though implications of serious hardship may be drawn, are:

where it appears that the person has, questionably or otherwise, disposed of funds or assets without making proper provision to meet tax liabilities
where the granting of release would not result in reduction of hardship, such as where the person has other liabilities or creditors to such an extent that release from the tax debt will not relieve hardship
where the person has used available funds to discharge debts due to other private creditors in preference to debts due to the ATO
where the person has used available funds to discharge debts due to other business creditors where those payments are not considered reasonably necessary to maintain the viability of the business and could be considered as unfair preference payments to the detriment of the ATO
where the person, without good reason, has failed to pursue debts due to them, or to seek possible contributions from insurers, or persons with joint responsibilities for debts
where serious hardship is associated with a single event or short term outcome, such as might be encountered in the more speculative or seasonal business undertakings where the effects are likely to be only short term
where the person has a poor compliance history, and
where the person is unable to demonstrate that they have made provision for future debts.

The Commissioner's decision

39. The tests and procedures outlined above usually enable the Commissioner to determine whether or not he can be satisfied that serious hardship is likely and the extent, if at all, to which release should be granted. The Commissioner may decide not to grant a release, to grant a partial release, or to grant a full release. Release from the full amount of the liability would not generally be appropriate where partial release is sufficient to avert hardship. If the Commissioner decides payment will not cause serious hardship, then release cannot be granted.

40. Applicants who are dissatisfied with the Commissioner's decision regarding their release application are entitled to lodge an objection, which is then determined by an internal ATO review. Applicants have further recourse to a review by the Administrative Appeals Tribunal, sitting as the Small Taxation Claims Tribunal or they may appeal to the Federal Court. The ATO will pay the lodgment fees incurred by taxpayers who wish to have their release case reviewed by the Small Taxation Claims Tribunal.

Partial release - allocation of credit

41. Where partial release is granted, the ATO will determine the allocation of the release credit.

General interest charge

42. The GIC will continue to accrue on the amounts subject to an application for release. Where the ATO refuses to grant release from the GIC or the liabilities on which the GIC has accrued, the applicant continues to have the right to apply for a remission of GIC under the normal guidelines (see Law Administration Practice Statement PS LA 2011/12 Administration of general interest charge (GIC) imposed for late payment or under estimation of liability).

Judgment interest and costs

43. Although the ATO cannot grant release from judgment interest or associated legal costs, these amounts will not be pursued if a full release is granted from the liabilities which are the subject of the associated judgment debt. If there is only a partial release from those liabilities, or if the judgment debt also includes liabilities from which release may not be granted (for these liabilities, see paragraph 7 of this practice statement), the ATO will not pursue a proportion of the judgment interest that corresponds to the proportion of the judgment debt for which release was granted. Where it is clear that the ATO will not continue recovery action in respect of any amounts that are the subject of the judgment debt, the ATO will not pursue all amounts of judgment interest and costs that relate to that debt. (See paragraphs 48 to 62 for information regarding the Commissioner's power to not pursue the recovery of tax debts in certain situations.)

Applications without merit

44. In cases where it appears that the application for release is without merit or may have been lodged primarily to delay recovery action, the matter will be referred to the relevant decision-maker with a request for an urgent determination. In such cases, action to recover the debt may be continued and the applicant will be advised accordingly.

Disputed release decisions

45. Where a person disputes the release decision (whether by objection or by appeal) and the ATO forms the view that the dispute is without merit, recovery action in respect of those liabilities may continue.

Credit entitlements

46. Any credit entitlements arising while the application is being determined will be treated in accordance with the ATO policy for allocating credits (see PS LA 2011/20) and may be offset against the releasable debt.

Further release applications

47. A person's circumstances, including their tax liabilities, can change quite rapidly. Accordingly, a person is not prevented from applying for release merely because they have previously been unsuccessful or partially successful in seeking release, including release from the same liabilities. This applies even where a person has unsuccessfully objected to a decision or undertaken further appeals. However, it would be unusual for the ATO to come to a different decision within six months of a previous release application. The ATO will make exceptions in circumstances such as where:

there are significant changes to the applicant's circumstances compared to those set out in the original application
the applicant has fresh material to submit which, if it had been known at the time of the original finding, may have affected that finding, or
the applicant shows that the decision made by the ATO was either misconstrued or inaccurate.

B. DECIDING NOT TO PURSURE RECOVERY OF TAX DEBTS

48. Under the provisions of section 11 of the Public Governance, Performance and Accountability Rule 2014 (PGPA Rule 2014), any debt must be pursued unless the Commissioner (or his delegate) is satisfied that an amount of tax is:

irrecoverable at law, or
uneconomical to pursue.

49. A decision not to pursue a debt does not absolve the debtor from ever having to pay the liability except if the amount was not pursued because it was irrecoverable at law. A debt that was not pursued due to it being uneconomical to pursue may be re-raised and action to collect the debt can recommence, if the circumstances which led to the decision not to pursue the debt change. For example, if the financial position of the debtor improves.

Irrecoverable at law

50. The word 'recover' has a technical meaning in law, signifying to recover by action and by the judgment of the court.

51. A debt is irrecoverable at law:

(i)
when it cannot be recovered by action and by the judgment of the court, that is, the debt cannot be 'proved'
(ii)
when it forms part of the provable pre-sequestration debt of a discharged bankrupt
(iii)
when it represents the balance outstanding after an Official Receiver, trustee in bankruptcy or a liquidator notifies that either no dividend or a final dividend is to be, or has been paid. In a number of instances, an Official Receiver, trustee in bankruptcy or a liquidator may not be in a position to advise of the precise dividend for some considerable time. However, the essential cause of any decision not to pursue a debt is an insolvency which results in legal action for recovery no longer being possible, and the rights of the Commissioner to recover being converted into a right to prove in the estate/liquidation. Therefore, in these situations:

-
where the Official Receiver, trustee in bankruptcy or a liquidator advise the approximate dividend expected, the balance of the debt is to be treated under the 'irrecoverable at law' category as from when the proof of debt is lodged, or
-
where the Official Receiver, trustee in bankruptcy or a liquidator advises of a nil dividend or they are unable to quantify even an approximate dividend, the total debt is to be treated as non-pursuable under the 'irrecoverable at law' category as from when the proof of debt is lodged.

(iv)
when it represents the balance outstanding after a final dividend has been paid under an arrangement in terms of Part X of the Bankruptcy Act 1966
(v)
when it represents the balance outstanding after the debtor has discharged all the obligations under their debt agreement in terms of Part IX of the Bankruptcy Act
(vi)
when it represents the balance outstanding following the termination of a scheme of arrangement that has been sanctioned by the Court
(vii)
when it represents the balance outstanding following the finalisation of a deed of arrangement that has been approved by creditors under Part 5.3A of the Corporations Act 2001, or
(viii)
when it represents the balance of an undisputed debt the Commissioner has agreed not to pursue under a deed of compromise or settlement after the debtor has complied with all the terms of the deed. Until such time as the debtor complies with all the terms under a deed, it would be inappropriate to treat the balance as irrecoverable at law. However, this fact should not preclude the identification of the portion of the debt the Commissioner has agreed not to pursue as 'doubtful' at the time of signing the deed.

52. In the circumstances described in subparagraphs 51(iv), 51(v) and 51(vii) of this practice statement where, at the time of lodging the proof of debt, the Official Receiver, trustee or administrator indicates the anticipated dividend, the balance of the provable debt will generally be treated as being uneconomical to pursue. When these administrations draw to a successful conclusion (that is, after the debtor has adhered to all their obligations under the deed or agreement), the unsatisfied liabilities on the proof of debt will then be treated as being 'irrecoverable at law'.

53. Debts must satisfy the above criteria to be classified as 'irrecoverable at law'. It should be recognised that these debts can only be re-raised in very limited circumstances. An example of this may include the offsetting of:

a payment that may later arise from the activities of a trustee, administrator or liquidator locating previously unknown assets
a refund amount to be applied to an undisputed debt the Commissioner has agreed not to pursue
a credit arising from a return lodged prior to the discharge of a bankrupt, or
a credit arising due to payment of a parallel liability with respect to a director penalty.

Uneconomical to pursue

54. A debt may be considered uneconomical to pursue based on a combination of two grounds in the former section 70C of the Audit Act 1901 namely uneconomical to pursue and irrecoverable because a debtor is without assets/funds and there is little chance of the financial circumstances improving.

55. A debt or an amount of revenue may not be treated as uneconomical to pursue unless the Commissioner is satisfied on all the facts that it is probable that the total costs of recovery action will exceed the return to the Commonwealth. The question of whether an amount is uneconomical to pursue will need to be decided on a case by case basis.

56. Some factors that should be taken into account when considering non-pursuit of amounts of revenue because they are uneconomical to pursue include:

the amount of revenue involved
the length of time the amount has been outstanding, the steps taken to recover the debt to date and the costs to the ATO involved in those steps
whether adequate steps have been taken to locate or trace a debtor if the grounds for non-pursuit of the debt are that the debtor cannot be located
the likely cost of continuing action to recover the debt and the anticipated return from such action, including likely recovery of any costs awarded to the Commissioner (balanced against the need to maintain the integrity of the taxation system)
on the basis of legal advice
whether, in the case of companies, amounts could be recovered from the directors of the company (see paragraph 62 of this practice statement), and
the type of revenue involved. For example, an unpaid amount of superannuation guarantee charge (SGC) and related GIC may be viewed differently to other revenue types because its collection directly affects the superannuation entitlements of the employees to whom whom that SGC is owing. Whilst this does not preclude SGC amounts being viewed as 'uneconomical to pursue,' a tax officer should consider the particular nature of SGC debts when making a decision.

57. No one factor by itself is conclusive so all the factors relevant to a taxpayer's circumstances should be considered in determining whether the debt is uneconomical to pursue.

58. For example, in balancing the costs of recovery against the likely return to the Commonwealth, it will frequently be the case that the older the debt and the more steps taken and costs incurred, the more likely the conclusion that all available avenues for collection have been exhausted, and that the costs of any further action will exceed any possible return to the Commonwealth. However, while the size of the debt is only one factor, larger debts will necessarily warrant a higher degree of scrutiny by the tax officer to satisfy themselves that continued pursuit is not likely to be productive. Similarly, the more a tax officer feels that all reasonable steps have been taken to locate or trace a debtor (without success), the more likely they are to approve non-pursuit. The more that the tax officer feels there may be integrity concerns, the less likely they are to approve non-pursuit.

No assets/funds

59. Where a taxpayer claims there are no assets or funds to pay a tax debt and the debt is not a potential release case (see paragraphs 4 to 47 of this practice statement), a potential insolvency case, or one suited to payments by instalments consideration could be given to treating the debt as uneconomical to pursue. However, this is only considered if there are sufficient facts to support the claims concerning the debtor's assets and funds situation.

60. Where no further action to recover the debt is appropriate through:

the issue of a garnishee notice
the issue of a notice under section 255 of the ITAA 1936 to a resident with the control of money belonging to a non-resident
the continuation of legal action to bankruptcy or winding-up, or
agreeing to accept payment of the debt by instalments (even for a lengthy period),

a debt may be treated as uneconomical to pursue if:

the debtor has no assets, or a levy under a writ/warrant of execution has not been successful (and it is not possible or intended to pursue bankruptcy action)
a notification has been received from a trustee or administrator that the debtor's estate is without sufficient assets to satisfy the liability
the debtor is deceased and there are no assets to be distributed from the estate, or
a company has ceased operations and has no assets.

61. The ATO should determine that, to the extent possible:

in the event that a company has been deregistered, it had no assets at the date of deregistration
assets owned by the company prior to deregistration were legally disposed of. If not, the ATO needs to consider whether such assets could be recovered by a liquidator in the event of a company's reinstatement and subsequent winding up
the company actually did cease to trade, and
for debts due under a 'remittance provision' (for example, PAYG withholding amounts and SGC), consideration has been given to initiating action against directors (DFC of T v. Action Workwear Pty Ltd (Deregistered) 96 ATC 4575; (1996) 33 ATR 61).

62. Directors of companies can be personally liable for the debts of a company if those debts were incurred when the company was trading while insolvent. Accordingly, it would be inappropriate not to pursue the debt of a company whose directors (or persons acting in the management of the company) have a past history of being involved in failed companies without first exploring other avenues of action against, or recovery from the personal assets of those directors where insolvent trading is suspected. Non-pursuit should then only be considered if such enquiries indicate that there is little prospect of recovery from any director. See Law Administration Practice Statement PS LA 2011/18 Enforcement measures used for the collection and recovery of tax-related liabilities and other amounts for information on the personal liability of company directors.

Re-raising debts

63. A debt may be re-raised for a variety of reasons. The most common is where new information becomes available that suggests recovery action is now viable, for example, the debtor's whereabouts have been traced or the debtor has identifiable assets or income, or a later tax return has been lodged. In the case of debts not pursued because they were uneconomical to pursue (under former section 70C of the Audit Act, former section 47 of the Financial Management and Accountability Act 1997 (FMA Act) or section 11 of the PGPA Rule 2014), or because a debtor had no funds or assets (under former section 70C of the Audit Act) the situation may have improved and the debtor may be able to pay the debt in full, or be able to pay the debt by instalments over a period of time. Alternatively, legal recovery action may now be a viable option.

64. However, before re-raising a debt, consideration must be given to whether or not the debt can be legally re-raised. The total debt can be re-raised if the grounds for non-pursuit was one of the following:

uneconomical to pursue under either former section 70C of the Audit Act, former section 47 of the FMA Act or section 11 of the PGPA Rule 2014, or
the debtor had no funds or assets and there is no prospect of the financial situation improving, under former section 70C of the Audit Act.

For all taxes, the additional charges for late payment and the GIC should also be updated and imposed. Where appropriate, remission of the GIC should also be considered. (Refer to PS LA 2011/12 for further information on remission of GIC.) Once the debt and any other relevant details have been updated, recovery action may commence.

65. Re-raising the debt will ensure that the full debt will be shown on the account and, if there is a credit, the credit will be absorbed. If a debt is re-raised and, after the allocation of a subsequent credit there is still an amount outstanding, options for recovery of the remaining debt (for example, a payment arrangement) should be considered.

66. Where further recovery options are not viable, it may be considered appropriate to again decide not to pursue the balance. If this is the case, then the reason for non-pursuit must satisfy one of the two grounds for non-pursuit of the debt.

C. WAIVER OF TAX DEBTS

67. The Finance Minister has the power to waive a debt due to the Commonwealth. Such a waiver extinguishes the debt, such that the legal right to pursue and recover that debt is irrevocably abandoned.

68. The Finance Minister has not delegated this power to the Commissioner. There is no equivalent power expressly conferred upon the Commissioner in taxation legislation, or elsewhere, to waive tax debts. However, the Commissioner can approve release from payment of some tax debts on the grounds of serious hardship. (See paragraphs 4 to 47 of this practice statement.)

Waiver application

69. Taxpayers have a right to apply to the Department of Finance and Deregulation (DoFD) or the Finance Minister for a waiver of their tax debt. Under section 63 of the PGPA Act, the decision maker has a very broad discretion to consider each request for a waiver. The most common condition under which a waiver may be granted is where, due to the particular circumstances of the case, the decision maker concludes that there is a moral obligation, rather than a legal obligation, on the Commonwealth to extinguish the debt due to equity or ongoing financial hardship considerations. Finance Circular 2009/09 outlines three broad categories of applications that are commonly considered in relation to waiver of Commonwealth debts including tax debts. These categories are:

applications based on the ATO's actions or omissions in administering the tax laws where those actions or omissions have caused the taxpayer to incur unintended debts to the Commonwealth. Note: this statement does not deal with acts or omissions that may warrant the payment of compensation
applications based on the operation of the tax laws themselves, in that the relevant Act has caused the taxpayer to incur an unintended debt to the Commonwealth, the recovery of which would produce an anomalous or inequitable result, or
applications for waiver of Commonwealth debt on the ground that repaying the debt will cause genuine and significant financial hardship.

70. There is no form of application specified by legislation. To assist applicants, the DoFD has provided a form entitled Application for the Waiver of Debt owed to the Government on the Department's website. The application form requests applicants to provide certain information at the outset in order to progress the claim efficiently (for example, details of the amount for which a waiver is sought, how the liability arose, the grounds for the application, details of assets and liabilities/income and expenditure). A link to this form is provided in the 'Other references' section at the end of this practice statement.

71. Generally, where the application is sent directly by the debtor to the DoFD, the department will notify and consult the ATO about the case before briefing the Finance Minister or relevant delegate on the request.

72. Where an application for waiver is received directly by the ATO, the request is referred to the Debt Hardship team in the first instance. The Debt Hardship team considers the circumstances surrounding the application for waiver to determine if an application for release would be more appropriate. (See paragraphs 4 to 47 of this practice statement.) If release is not appropriate, the ATO forwards a copy of the waiver application to the DoFD with sufficient information to enable an informed assessment of the case to be made. Subsection 355-55(1) of Schedule 1 to the TAA allows the Commissioner to disclose information to the Finance Minister for the waiver or possible waiver of a tax debt. This information would include, as appropriate:

details of the debt(s) and any other relevant information in relation to the debt such as how the debt arose, action taken to recover the debt, whether there is any dispute in relation to the debt, offers of payment and the ATO decision in relation to those offers
specific details of the Commonwealth's role, if any, that may have directly contributed to the debtor's situation
any history/background to the case, including any available information on the person's assets, income, future income earning capacity, other debts, health and family circumstances
any other information that may be relevant to the decision maker's consideration of the particular circumstances, and/or
a recommendation, either supporting or not supporting the application and the reasons for adopting that stance.

73. Where advice is received from the DoFD that it is in receipt of a waiver request, the information detailed above should be provided.

74. The debtor should be provided with a copy of any information, comments or recommendation provided by the ATO to the DoFD so that they have the opportunity to provide an alternative view to the Finance Minister.

75. Action to recover an amount for which the debtor has sought a waiver may not necessarily be stayed while the application is being considered. A decision in this regard will need to be made in light of the particular circumstances of the case. The DoFD should be advised of these developments.

76. DoFD guidelines state that waiver claimants will be provided with adequate information regarding the details of the decision of their application including a summary of reasons for the Commonwealth's acceptance, partial acceptance, or rejection of their claim. The guidelines also state that a copy of the letter advising the claimant of the decision will be forwarded to the relevant agency for information and action. Decisions about waivers of debt can be reviewed by the Federal Magistrates Court and the Federal Court under the Administrative Decisions (Judicial Review) Act 1977.

Amendment history

Date of amendment Part Comment
7 March 2014 Various Minor revisions to meet Style guide requirements and to improve readability including: formatting changes, new headings; revised text placement; legislative references.
Paragraph 2 Added in requirements regarding Taxpayers' Charter and CM PS 2007/01.
Paragraph 3 Terms used New terms: Releasable liabilities; tax debt; tax-related liability.

Revised term: Waiver.

Paragraph 7 Included excess contributions tax in the list of liabilities to which the release provisions do not apply.
Paragraph 53 Added additional example where debt that is irrecoverable at law can be re-raised.
Paragraph 54 New information added to explain the circumstance when debt may be considered uneconomical to pursue
Paragraph 56 Added additional factor that should be taken into account when considering non pursuit of amounts of revenue because they are uneconomical to pursue.
Original Paragraph 72 Deleted following advice from ASIC.
Paragraph 73 Revised to reflect current work practice.
3 July 2014 Paragraphs 3, 48, 63, 64 and 69; legislative references Updated references to Financial Management and Accountability Act 1997 with relevant provisions in Public Governance, Performance and Accountability Act 2013 and Public Governance, Performance and Accountability Rule 2014.

Date of Issue: 14 April 2011

Date of Effect: 14 April 2011

File 1-4KED2LB

Related Practice Statements:
PS LA 2011/4
PS LA 2011/12
PS LA 2011/18
PS LA 2011/20
PS CM 2007/01

Other References:
ATO Application for Release
Finance Circular 2009/09
Department of Finance Waiver Application Form
Overview of the Taxpayers' Charter

Subject References:
debt release
debt waivers
recovery of tax

Legislative References:
ITAA 1936 102AAM
ITAA 1936 Pt VI Div 9
ITAA 1936 128B
ITAA 1936 128V
ITAA 1936 163AA
ITAA 1936 170AA
ITAA 1936 204(3)
ITAA 1936 221AZMAA(1)
ITAA 1936 255
ITAA 1997 5-15
ITAA 1997 840-805
TAA 8AAZA
TAA Sch 1 45-80
TAA Sch 1 45-620
TAA Sch 1 250-10
TAA Sch 1 255-1(1)
TAA Sch 1 Div 269
TAA Sch 1 Pt 4-25
TAA Sch 1 Div 340
TAA Sch 1 340-5(3)
TAA Sch 1 340-5(10)
TAA Sch 1 340-10
TAA Sch 1 355-55(1)
TAA Sch 1 388-50(1)(c)
Administrative Decisions (Judicial Review) Act 1977
Audit Act 1901 70C
Bankruptcy Act 1966 Pt IX
Bankruptcy Act 1966 Pt X
Corporations Act 2001 Pt 5.3A
Corporations Act 2001 601AB
Diesel and Alternative Fuels Grants Scheme Act 1999
FBTAA 1986 93
FBTAA 1986 112B
FBTAA 1986 Pt VIII
FMA Act 1997 47
PGPA Act 63
PGPA Rule 2014 11
Fuel Tax Act 2006
Products Grants and Benefits Administration Act 2000
Superannuation Contributions Tax (Assessment and Collection) Act 1997
Superannuation Contributions Tax (Members of Constitutionally Protected Funds) Assessment & Collection Act 1997
Superannuation Guarantee (Administration) Act 1992
Termination Payments Tax (Assessment & Collection) Act 1997

Case References:


Corlette v. Mackenzie
62 FCR 597
96 ATC 4502
(1996) 32 ATR 667

DFC of T v. Action Workwear Pty Ltd (Deregistered)
132 FLR 345
96 ATC 4575
(1996) 33 ATR 61

Contact email OperationalPolicyAssuranceandLawWorkManagement@ato.gov.au
Section Operational Policy, Assurance and Law

PS LA 2011/17 history
  Date: Version:
  14 April 2011 Original statement
  7 March 2014 Updated statement
You are here 3 July 2014 Updated statement
  29 August 2016 Updated statement
  14 February 2019 Updated statement
  31 October 2019 Updated statement
  13 February 2020 Updated statement
  6 May 2020 Updated statement
  15 October 2020 Updated statement
  26 May 2022 Updated statement
  29 September 2022 Updated statement