Getting help

If you need help with your tax or super, phone us on:

• 13 28 61 – for personal questions
• 13 28 66 – for business questions
• 13 10 20 – for super questions.

If you prefer to speak to us in a language other than English, phone us using the Translating and Interpreting Service on 13 14 50.

We encourage you to contact us early so we can work with you – it's never too late to ask us for help.

What to expect when you phone us

You should have your tax file number (TFN) or Australian business number (ABN) ready when you call.

When you speak to a customer service representative, they may ask you a series of questions to help identify you. This helps protect your personal tax records.

We can’t give you information about someone else, even if they’re family. If you're helping a friend or family member, they must be with you when you phone unless you are recorded as their 'authorised representative' in our systems.

^{Authorised by the Australian Government, Canberra.}