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  • How we can support you with tax

    We can help you in your situation. Let us know if you're having trouble meeting your tax or super obligations.

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    Difficulties paying or lodging on time

    Even if you can’t pay on time, it’s important you lodge your activity statements or tax returns on time if you can. This will show us you’re aware of your obligations and doing your best to meet them.

    Depending on your circumstances we may be able to:

    • set up an affordable payment plan (you may be able to do this using our online services)
    • defer a compulsory repayment – for example, Higher Education Loan Program
    • prevent any tax refund you may be due to receive from being used to pay debts with other government organisations
    • in special circumstances, we can release you from paying some taxes if this would cause serious hardship.

    While it’s important to lodge on time, we understand there may be circumstances where you can’t. We encourage you to contact us, or speak with a tax practitioner, as early as possible. Depending on your circumstances, we may be able to defer your lodgment.

    Find out about support to lodge and pay and how we can help you with paying.

    If you use a registered tax or BAS agent to lodge on your behalf, you may have a different due date.

    Support for small businesses

    If your tax circumstances have changed, you can:

    For help paying super guarantee, see Employers affected by disasters.

    For a range of tools and services to make it easier for you to get your tax and superannuation right, see Supporting your small business.

    Support for tax professionals

    We understand you sometimes need additional help and assistance in managing your clients' and your own tax obligations.

    We can provide support for your practice and your clients during difficult times.

    Support for people with diverse needs

    We understand tax and super can be difficult in ordinary times. We offer a range of support for people with diverse and differing needs, including:

    Last modified: 21 Dec 2021QC 67544