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Our services for people with disability

Access our information and tools for people with a disability in a range of accessible formats.

Last updated 4 June 2024

We provide services to help everyone in the community meet their tax obligations in compliance with the Disability Discrimination Act 1992.

We aim for our digital services to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA success criteria.

The ways we do this include:

  • Providing information and tools in accessible formats, including HTML format wherever possible.
  • Making video guidesExternal Link with transcripts you can download – some of these videos are in languages other than English.
  • Creating easier to read guides on popular topics for people with lower literacy or reading difficulties.
  • Providing tax return instructions in accessible formats.

You can lodge online using myTax, which is compatible with screen-reader software and can be used on any device, such as a tablet, smartphone or computer. To use myTax you need a myGov account linked to the ATO.

If you are deaf or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS)External Link can help you.

For more information about support information and services when using our website, see Accessibility.