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We have a range of phone services to suit different needs. You can:
We've introduced a secure, fast and easy way to verify your identity over the phone. The next time you call, you may be invited to enrol your unique voiceprint, which you can then use to verify your identity.
Our self-help services operate 24 hours a day. We recommend you have your tax file number (TFN) or Australian Business Number (ABN) ready when you call.
What you can do
13 28 65
13 72 26
1300 720 092
Order publications and forms, including individual tax return instructions and forms
An after-hours call back service is available for small businesses from 6.00pm to 9.00pm (AEST), Monday to Thursday, except national public holidays. To arrange a call back, use the Small Business Assist online booking formExternal Link or call 13 28 66.
We recommend you have your tax file number (TFN) or Australian Business Number (ABN) ready when you call.
13 28 61
All enquiries:8am-8pm, Mon-Fri and 10am-4pm, Sat and Sun (local time) except national public holidays
Please note: A limited service for myGov/myTax enquiries will operate between 6pm and 10pm on weekdays and 10am and 5pm on weekends. Call 13 28 61 and select option 5.
13 28 66
8am-8pm, Mon-Fri and 10am-4pm, Sat and Sun (local time) except national public holidays
Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on weekends.
13 72 86
Registered tax professionals
13 11 42
13 10 20
8am–6pm, Mon–Fri (local time) except national public holidays
1300 287 539
1300 130 248
13 14 50
Translating and interpreting service for people from non-English speaking backgrounds
Call us using the National Relay Service (NRS) call numbersExternal Link
People who are deaf or have a hearing or speech impairment can contact us through the National Relay Service (NRS). There are two easy steps:
13 10 30
13 28 69
8am–5pm, Mon–Fri (local time) except national public holidays
+61 2 6216 1111
8am–5pm, Mon–Fri (Australian Eastern Standard Time) except national public holidays
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