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We’re currently updating this page to make it easier for you to find the information you need. During this time, you might find some links are broken. We’re working to resolve these and any other issues as quickly as possible. Thank you for your patience.
We have a range of phone services to suit different needs. You can:
We've introduced a secure, fast and easy way to verify your identity over the phone. The next time you call, you may be invited to enrol your unique voiceprint, which you can then use to verify your identity.
Our self-help services operate 24 hours a day. We recommend you have your tax file number (TFN) or Australian Business Number (ABN) ready when you call.
What you can do
13 28 65
13 72 26
1300 720 092
Order publications and forms, including individual tax return instructions and forms
An after-hours call back service is available for small businesses from 6.00pm to 9.00pm (AEST), Monday to Thursday, except national public holidays. To arrange a call back, use the Small Business Assist online booking formExternal Link or call 13 28 66.
We recommend you have your tax file number (TFN) or Australian Business Number (ABN) ready when you call.
13 28 61
8am–8pm, Mon–Fri and 10am–4pm, Sat (local time)
13 28 66
13 72 86
Registered tax professionals
13 11 42
13 10 20
8am–6pm, Mon–Fri (local time) weekdays except national public holidays
1300 287 539
1300 130 248
13 14 50
Translating and interpreting service for people from non-English speaking backgrounds
National Relay Service (NRS) call numbersExternal Link
National Relay Service for people who are deaf or have a hearing or speech impairment
13 10 30
8.30am to 4.45pm (Australian Central Standard Time) weekdays except national public holidays
13 28 69
8am–5pm, Mon–Fri (local time)
+61 2 6216 1111
8am–5pm, Mon–Fri (AEST)
System maintenance and issuesAccess managerAbout online services
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