BAS agent online services guide

Support using our digital services

We have information and resources available to support you use our digital services, including:

Table 1: Account information
Account information	Online services for agents
Account balance	Yes
Bank details – update for activity statement roles	Yes
Replacement cheques	Yes
Request remission of failure to lodge penalty	Yes
Statement of account	Yes
View details and print	Yes

Table 2: Activity statement services
Activity statements	Online services for agents	PLS
Claim fuel tax credits	Yes	Yes
Confirm lodgment	Yes	Yes
Confirm processing	Yes	No
Lodge annual GST return	Yes	Yes
Lodge annual IAS	Yes	Yes
Lodge business activity statement (BAS)	Yes	Yes
Lodge instalment activity statement (IAS)	Yes	Yes
Lodgment deferral request	Yes	No
Request for additional time to lodge	Yes	No
Revise	Yes	Yes
Vary instalment amount	Yes	Yes
View and prepare	Yes	Yes
View document identification number	Yes	Yes

Table 3: Debt and payment
Debt and payment	Online services for agents
Card payment	Yes
GIC remission request	Yes
Help with paying	Yes
How to pay	Yes
Payment options	Yes
Payments via credit and debit card	Yes
Print payment options	Yes
Print payment slips	No
Refund request	Yes
View and print a client's activity statement account	Yes
View payment plans	Yes

Table 4: Lodgment
Lodge	Online services for agents	PLS
Confirm lodgment	Yes	Yes
Lodge activity statements	Yes	Yes
Lodge PAYG withholding annual reports	Yes	Yes
Lodge revised activity statements	Yes	Yes
Lodge taxable payments annual report	Yes	Yes
Lodgment deferral – application for deferral	Yes	No
Lodgment deferral – review of deferral decisions	Yes	No
Lodgment program - help with your lodgment program	Yes	No
Objections – submit	Yes	No
Objections – submit further information	Yes	No
Private binding ruling (PBR) – apply	Yes	Yes
Private binding ruling (PBR) – submit further information	Yes	No

Table 5: Practice administration
Practice administration	ABR	Online services for agents	PLS
Access Manager system assistance	No	No	No
Add or delete clients	No	Yes	Yes
Add or delete payroll only clients	No	Yes	Yes
Changing your practice contact detailsExternal Link	Yes	No	No
Electronic forms	No	Yes	No
Feedback and complaints	No	Yes	No
Online services for agents – practice mail	No	Yes	No
Order ATO publications	No	No	No
Other services – Tax practitioner assistance service	No	Yes	No
Other services – view your practice details	Yes	Yes	No
Report integrity issues and suspected tax evasion	No	No	No
System maintenance including access, technical difficulties, functions and navigation	No	No	No

Table 6: Registration
Registration	ABR	Online services for agents	PLS
Apply for an ABNExternal Link	Yes	No	No
Cancel an ABNExternal Link	Yes	No	No
Cancel GST, PAYG withholding, luxury car tax (LCT), wine equalisation tax (WET), fuel tax credits (FTC)	No	Yes	Yes
Set up Digital ID and Relationship Authorisation Manager (RAM)	No	No	No
Register for fuel tax credits (FTC)	Yes	Yes	Yes
Register for GST	Yes	Yes	Yes
Register for luxury car tax (LCT)	No	Yes	No
Register for PAYG withholding	No	Yes	No
Register for TFN (non-individual)	Yes	No	No
Register for wine equalisation tax (WET)	No	Yes	No
Update addresses and contacts	No	Yes	Yes
Set client communication preferences and receive messages (client mail)	No	Yes	No
Update bank details	No	Yes	Yes
Update fuel tax credits	No	Yes	Yes
Update GST and PAYG withholding details	No	Yes	Yes
Update luxury car tax	No	Yes	Yes
Update wine equalisation tax	No	Yes	Yes
View client registration and tax type summary or tax registrations	No	Yes	No

Visit tpb.gov.auExternal Link if your query relates to your BAS agent registration.

Table 7: Reports available
Reports	Online services for agents	PLS
Activity statement client list	Yes	Yes
Activity statement lodgment	No	Yes
BAS and IAS – outgoing activity statements	No	No
Client account running balance	Yes	No
Communication history	Yes	No
Outstanding activity statements	Yes	No
PAYG instalment	Yes	No
Year to date excise revenue product summary	No	No
Year to date interest summary	Yes	No
Year to date revenue product summary	Yes	No
View GST property credits	Yes	No

Table 8: Single Touch Payroll
Lodgment	Online services for agents	PLS
STP reporting	Yes	No
STP deferrals and exemptions	Yes	No

Table 9: Superannuation
Lodgment	Online services for agents	PLS
Small Business Superannuation Clearing House (SBSCH) or Super Clearing House. Note: this service will be closed from 1 July 2026.	Yes	No

If your query is not available to be completed online, use the BAS agent phone services (Fast Key Code) guide to find the right phone number for the topic you need to phone us about.

You can print this guide directly from your web browser. Use the print icon on the top right of your screen and select Print this page.