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Using ATO online services

What you can do and how to use ATO online to manage your tax and super in one place as an individual or sole trader.

Last updated 12 November 2023

Access to ATO online

To access our online services, you must create a myGov account and link it to the ATO.

When you access ATO online services, the sign in method you've used with the highest identity strength becomes your online access strength. This is to help protect your information and increase your online security.

Before you link to us, you can test the available functions and features in our online services using our ATO online services simulator.

Manage your personal details

Use ATO online to manage your personal details – find out how to:

Manage your employment details

Use ATO online to access and complete employment forms for new employment to update details with your employer or other payers.

Employment forms available in ATO online include:

  • Tax file number declaration
  • Superannuation (super) fund standard choice
  • Withholding declaration
  • Medicare levy variation declaration.

If your employer has their own electronic form, complete their form. If you're unsure, check with your employer.

View your tax information

Use ATO online services to view your:

Tax file number (TFN)

To view or find your TFN:

  1. Go to My profile.
  2. Select Personal details.

Australian business number (ABN)

To view or find your ABN if you're a sole trader:

  1. Go to My profile.
  2. Select Personal details.

Communication history

To view or find most past communications about your tax information:

  1. Go to My profile.
  2. Select Communication.
  3. Select History.

Debt on hold

To view a debt on hold:

  1. Go to Tax.
  2. Select Accounts.
  3. Select Tax accounts.
  4. Select the account you want to view.
  5. Select Filter.
  6. Update the from' date to 01/01/2000, then select Filter button.
  7. Search for the transactions, non-pursuit, re-raise of non-pursuit, partial re-raise of non-pursuit, and cancellation of non-pursuit – the net amount of the debit minus the credit is the remaining balance of the debt on hold.

You can download a copy of the transactions by selecting Download – you will need to choose the download format CSV or HTML.

Payment plan status or request a payment plan

You may be eligible to set up, adjust or cancel an existing payment plan. You can set up a payment plan online if you owe $200,000 or less.

To check the status or set up a payment plan:

  1. Go to Tax.
  2. Select Payments.
  3. Select Payment plans.

You can also check the status of an existing payment plan.

Additional tax information

You can also use ATO online services to:

Lodge and pay your tax

Find out more about how to lodge and pay your tax using ATO online services:

Manage your other lodgments as a sole trader

If you have an active ABN, you can use ATO online services to manage your other lodgments:

Add, update or cancel tax registrations

To add, update or cancel a tax registration:

  1. Select Tax.
  2. Select Manage.
  3. Select Tax registrations.

Add a tax registration

To add a tax registration:

  1. Select Current registrations.
  2. Select Add.
  3. Go to the Select registration drop-down menu and choose from the list
    • Goods and services tax (GST)
    • Income tax withholding (ITW – also known as PAYG withholding or PAYGW)
    • Luxury car tax (LCT)
    • Wine equalisation tax (WET)
    • Fuel tax credits (FTC).
  4. Complete the registration details in the form.

Update a tax registration

To update a tax registration:

  1. Select Update next to the tax registration.
  2. Complete the mandatory fields.

Cancel a tax registration

To cancel a tax registration:

  1. Select Cancel next to the tax registration.
  2. Type the date the cancellation takes effect.
  3. Select the reason for cancellation.

Lodge super guarantee charge statement

To lodge a super guarantee charge statement:

  1. Select Tax.
  2. Select Lodgments.
  3. Select Reports and forms.
  4. Select Super guarantee charge statement.

Single touch payroll (STP) deferral or exemptions

To apply for a Single Touch Payroll deferral or exemption:

  1. Select Employment.
  2. Select Manage employees.
  3. Select STP deferrals and exemptions.

Request a transfer or refund

To request a transfer between your accounts, or a refund:

  1. Select Tax.
  2. Select Accounts.
  3. Select Transfer request or Refund request.

Lodge a private ruling or objection application

To lodge an application for a private ruling or objection:

  1. Select Tax.
  2. Select Lodgments.
  3. Select Reports and forms.
  4. Then select either
    • Private ruling application
    • Lodge an objection
    • Submit further information for lodged private ruling or objection.

Send or access secure mail

To send or access secure mail:

  1. Select My profile.
  2. Select Communication.
  3. Select Secure mail.

Information about managing your lodgments

For more information about managing your lodgments, see:

View, manage and access your super

For information about how to view, manage and access your super using ATO online services, see:

 


Use ATO online to complete forms online for new employment, or to update tax and super details with your employer.

Find out what Australian identity documents we accept to support changes to your name and date of birth in ATO online.

Access to shares, stapled security and unit transactions in ATO online and the capital gains tax summary calculation.

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